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LOCATION: Where are you located?618 is located on 6th Avenue South, in Lethbridge Alberta, we are directly between 6th and 7th Street, beside the Big Brothers Big Sisters location.
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LOCATION: Where do I park?Parking is available right in front of the spa! The street in front of the spa has free 2-hour parking until 5PM on weekdays and free parking weekends! For longer appointments during the 2-hour timeline we will contact you with further information!
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BOOKING MY APPOINTMENT: Why can’t I see prices for all the services?Some appointments have varying options that you can include in your service this adjusts the price, to avoid miscommunication it is best to reach out to an associate to book these appointments.
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BOOKING MY APPOINTMENT: What information is needed to book an appointment and what is done with that information?When you book an appointment, we require a first and last name, a phone number or email address and in some cases, we may require a credit card to put on your file. The information we gather is kept on your profile and used for booking purposes only.
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BOOKING YOUR APPOINTMENT: Do you accept groups or duos?Yes, we do! We can accommodate bridal parties, birthday parties or duos.
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NAILS: Hard Gel, Acrylic or Gel X?The application process is the main difference between the three: Acrylic is a powder and liquid mixed, this mixture is what builds the shape of the nails. This process is quickly airdried before color application. Hard Gel is a premixed, odorless product that cures with a UV or LED light. It can be applied over the natural nail or over a sculpted tip to add length to the natural nail. Gel X is rising in popularity it is a soft gel form that is applied to the entire nail and cured with a UV or LED light. Gel X can be soaked off easily with acetone.
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NAILS: What do we offer?It should be noted that we only offer hard gel extensions at this time, we do have service providers who can fill with gel over acrylic or remove acrylic extensions or remove Gel X nails. Please call for details, availability and pricing regarding acrylic pr gel X services.
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NAILS: At 618 there are a few pieces of equipment to note that we use during our manicure treatments!During manicures and pedicures an Dremel or e-file is used during nail preparation for removal of previous gel polish and clean-up of cuticle, this is to ensure that the nail is smooth, and the cuticles are cleaned up before the application of the new polish.
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We do not offer removal of ingrown toenails, warts or corns;Our service providers are able to clip the corners off an ingrown to assist in the nail growing straight in the future however this does not always lead to a permanent solution to the issue. We advise you see a medical professional should that be the treatment you are looking for. For the protection of you, our service providers and other clients we ask that you reschedule your appointment if you are currently suffering from any infections such as but not limited to athletes foot or toenail fungus.
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At 618 there are a few pieces of equipment to note that we use during our pedicure treatments!An electric foot file is used during our pedicures, this is after the callus is softened, the electric foot file is used to remove the dry dead skin and reveal soft, smooth feet. For more extensive callus removal we offer blading to remove any built-up callus and reveal the soft, smooth skin underneath! This is a treatment that will be discussed with the service provider during the service and is offered at no extra cost.
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MASSAGE: Do you offer direct billing?We can direct bill for our registered massage therapists. Please bring your insurance information with you to your first appointment and arrive 5 minutes early to get settled into the massage before the appointment begins.
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MASSAGE: Why can’t I book a duo massage online?Duo massage appointments require two therapists at the same time, in the same treatment space, unfortunately this is not a programable option to book online. Clients are also able to combine Therapeutic and Swedish massage treatments to determine each client gets the personalized outcome they are looking for out of the massage appointment. These appointments are best booked in person or over the phone to avoid confusion or miscommunication.
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MASSAGE: I don’t have insurance am I still able to get a massage?The short is answer is yes! We can bill you directly for your massage appointment and we offer massage from Practitioner massage therapists who are skilled in different massage techniques however do not allow for direct billing, as a result these practitioners allow their services to be offered at a lower cost in comparison to the registered massage therapists.
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SPA ETIQUETTE STATEMENT:We want to ensure all of our clients have a peaceful and recharging experience, to assist with this experience we ask you attend your appointment on your own and leave any young children at home with a caretaker. We do not allow multiple people in a treatment area unless you are a caretaker or an adult accompanying a minor. Our service providers have every right to end a service if they feel uncomfortable by client’s actions or words. Photo/Video Policy: We do not allow photos or videos of our services while the service is taking place without permission of the service provider, the service provider has every right to refuse. We encourage you to take photos of the end results or before and after of your service Drugs/ Alcohol Policy: We do not offer alcohol on the premises, and we do not allow alcohol to be consumed onto the property. We do not allow drug consumption on the premises, before, after or during your appointment. Our Massage Therapists are not legally able to preform a massage while you are under the influence of drugs or alcohol. Cancellation Policy/ No Show/ Late: After 3 times of no show/same day cancellation/late arrival to an appointment you will be blocked from booking with us online and we will require a credit card to book your next appointment.
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